Mr Ralph is the current team manager at the Yarrawonga Ambulance branch and throughout his 29-year career with Ambulance Victoria has exemplified exceptional dedication and leadership.
Since beginning his role at the Yarrawonga Ambulance branch in 1995, he has demonstrated outstanding ability in managing frontline operations, allocating resources, monitoring performance, and mentoring his team.
He has consistently ensured that his branch operates at the highest standards, fostering a safe and collaborative work environment that supports and enhances staff morale and effectiveness.
Mr Ralph is often approached by staff from other branches for support with sensitive issues, which reflects the deep trust and respect he has earned from the broader team.
His leadership has significantly improved staff morale and confidence, making him a pivotal figure in Ambulance Victoria.
Humble but very proud Mr Ralph said his dedication to both his profession and the community “was just part of his role”.
“But looking back on it, it has been a lot I guess,” he said.
Mr Ralph, now 61, started working in the health service over 40 years ago working predominantly in hospitals and emergency departments before he morphed into the ambulance side of his profession.
“I have had a fantastic progression through the industry and after doing my initial training in Adelaide I came to Yarrawonga.
“It was a lot different back then, there were only two of us based at Lynch Street, then after a fire at the station moved to Fiona Drive and then the old police station on Irvine Parade until the current new premises, which now employs 28 people, was built.”
In addition to his professional duties, Mr Ralph has made substantial contributions to the local community. He prioritises public education, regularly conducting first aid training and community sessions on emergency preparedness and road safety.
His dedication extends to organising and leading impactful community events, including school presentations and pre-school visits, solidifying his reputation as a valued and notable community member.
Mr Ralph's exceptional service is further exemplified by his willingness to respond to critical incidents, including major road trauma, even when events fall outside of his usual roster.
“It’s a privilege to be able to serve the community.
“You see people during their worst moments, but there are nice moments also.
“It’s a moment in time but can be a memorable and lasting one.”
Mr Ralph said he highly valued working out in the community and doing many talks.
“People ask me how many people would you have saved on the job? But in fact, I save more lives doing talks and training people what to do in situations,” he said.
A project Mr Ralph is very passionate about is providing defibrillators around the community.
“I put the first one in at the golf club, and we have done many more through Rotary, Probus and the Lions clubs and provide ongoing support.”
But as many people in the local community and ambulance service know Mr Ralph’s actions, such as taking on leadership roles and providing clinical care during emergencies, highlight his profound sense of duty and commitment to both the community and colleagues.