Customers are invited to join a reference group to help the review, which will look at the fees charged by GM-W’s diversions services.
The review aims to ensure transparency and accountability by assessing the data behind the service’s costs.
G-MW diversions, groundwater and streams manager Peter Clydesdale said customer feedback was crucial for the review.
“To support the review, we are looking to establish a customer reference group,” he said.
“This group will be involved in the review at key times and provide feedback on the review’s direction and deliverables.”
Besides the customer reference group, the review will gather data on activities associated with G-MW’s diversions services.
“The group will represent all types of diversions customers, including large, medium and small customers from the regulated, unregulated and groundwater services,” Mr Clydesdale said.
The Diversions Cost Review Customer Reference Group is expected to hold four meetings between August 2024 and February 2025.
Expressions of interest close Wednesday, July 31.
To apply, visit https://tinyurl.com/2fr3whhy
Or request a hard copy by phoning 1800 013 357.
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