Scalping, when a ticket is resold often at an inflated price and without permission from the event, can leave a ticket holder disappointed and out-of-pocket.
Scalpers use a range of methods to make a profit; by buying and cancelling tickets once they’ve been resold or making multiple copies of the same ticket.
Presenting a scalped ticket to Riverlinks Venues is a breach of its terms and conditions and may lead to entry being denied and, if the show is cancelled, the ticket holder will not receive a refund.
“At Riverlinks we love bringing people together for fun memorable experiences, so it’s important that you’re getting what you’ve paid for when it comes to your tickets and having a memorable experience for all the right reasons,” Riverlinks Venues manager Ken Cameron said.
“It’s upsetting to see customers getting scammed through resale ticket markets.
“High profile shows tend to be the ones that are targeted the most by ticket scalpers and our team tries to help patrons where we can in those situations.
“We urge everyone planning on attending a Riverlinks Venue show to book through Riverlinks either on our website or through our box office directly.”
Tips for getting authorised tickets include going to the official venue website and doing your research — promoters and artists will include links to the official ticket seller ahead of their events.
The Riverlinks box office is open Monday to Friday, 10am to 4.30pm for in-person bookings, 10am to 5pm for phone bookings on 5832 9511 and online at all times.
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