As research reveals 85 per cent of retail workers have copped abuse at work, legislation will be introduced to NSW parliament on Wednesday to crack down on offenders.
New offences will carry more severe penalties than general assault provisions and send a strong message such behaviour is unacceptable.
Three new offences will be included in the crimes act, making it a crime to assault, throw a missile at, stalk, harass or intimidate a retail worker at work.
Even if no physical harm is caused, the perpetrator could face a maximum penalty of four years' jail.
Anyone assaulting a retail worker could face up to 11 years in jail.
McKell Institute research commissioned by the Shop, Distributive and Allied Employees Association found 85 per cent of retail workers have been abused or assaulted at work.
Premier Chris Minns says everyone should be treated with respect at work.
"This bill reflects our government's commitment to support our workers and ensure their safety in the workplace," he said.
Industrial Relations Minister Sophie Cotsis says abuse at work can leave shop workers with emotional scars, as well as those caused by injury.
"I've heard first hand from retail workers who have experienced terrible abuse which has affected their working life, this legislation signals the government's support for our workers and their safety," she said.
"We are committed to ensuring the justice system protects workers and that penalties are appropriate and meet community standards."
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