Optus admits 2697 emergency calls unanswered in outage

Optus’ flagship store in Sydney
More than 10 million Optus customers were without phone and internet access on November 8 last year. -AAP Image

Optus says at least 2697 calls were unable to reach triple-zero during the November 8 outage that left millions of Australians without access to the internet or cell service.

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