Online wagering and betting service providers will be subject to strict new harm minimisation rules, under a direction issued by the Andrews Labor Government.
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The new Ministerial Direction will ensure more protection from gambling harm for those who bet online, including the requirement for wagering and betting service providers to deliver monthly account activity statements to customers and for staff members to undertake Responsible Service of Wagering Training.
Customers will also have greater capacity to refuse to receive direct marketing materials.
“This is another important step towards minimising gambling harm across Victoria and online betting companies will be held to account if they don’t follow the directions,” Gaming and Liquor Regulation Minister Melissa Horne said.
“These new measures mean more Victorians are in control of their gambling habits and wagering and betting gaming providers are given stronger responsibilities to keep their consumers safe.”