Private allied and primary health professionals can now access the service, so patients from non-English backgrounds can get information in a language they understand.
New funding will enable local professionals to access a National Translating and Interpreting Service interpreter in one of over 150 languages at no cost.
The Murray PHN region is home to over 55,000 people who speak a language other than English at home.
Punjabi, Italian, Mandarin, Arabic and Malayalam are the most commonly spoken languages besides English.
A recent report by the organisation outlined local data and community health professional feedback on the health service needs of this population group.
Acting chief executive officer Jacque Phillips said many migrants attain high proficiency in English, but others have trouble understanding health information not in their native language.
“For some people from multicultural backgrounds, language barriers play a part in them failing to get healthcare they need,” Ms Phillips said.
“It’s important that culturally and linguistically diverse communities are supported to access timely interpreter services and translated health information.”
Clearer communication helps with accurate diagnoses and effective treatment, and allows patients to better manage their health, Ms Phillips said.
There are no eligibility exclusions for the free service, including for those without a Medicare card, and interpreters are required to maintain patient privacy.
The expanded service is under a pilot program that is funded until Monday, June 30.
Various health professionals are eligible, with a full list and more information available at https://bit.ly/40aED34 or by emailing multicultural@murrayphn.org.au.
Community members seeking additional resources can visit https://murrayphn.org.au/community/refugee-health/
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