Improvement at heart of Campaspe’s action plan

Communication

• Review of Campaspe Shire Council’s Communications Strategy to ensure its relevance in educating the community about the functions and services council provides.

• Pre-paid postcards for letterbox dropping after the completion of local projects, giving residents an opportunity to provide feedback on how the project was communicated and delivered.

• Review the customer experience journey, including updated systems and increased training for staff to improve customer interactions.

Roads

• Several road projects will be undertaken, including the completion of the Toolleen Axedale Rd widening project, continuation of the Rushworth Streetscape renewal project, road resheeting and resealing programs.

• Review of the gravel roads maintenance program to incorporate a ‘zoned grading’ approach and leverage newly purchased plant and equipment for increased efficiency.

• Review of the Road Management Plan to enhance road infrastructure management.

Drainage

• Complete storm-water pump well renewal at Colbinabbin and Echuca.

• Complete the Integrated Water Management project at the Echuca Aquatic Reserve drainage basin.

• Investigate and renew high-priority rural drainage culverts in accordance with adopted budget.

• Complete a review of the drainage inspection procedure.

Footpaths and shared paths

• Complete the construction of Breen Ave Shared User Path in Kyabram and the Waranga Rail Trail in Rushworth.

• Undertake a review of the shared path network and wayfinding signs across the shire.

• Commence preliminary investigation and detailed design for the Riverboat Dock to Victoria Park shared path.

• Complete the construction of the Echuca East Recreation Reserve pump bike track.

Public toilets

• Renew three existing public toilet facilities located in Rushworth, Rochester and Echuca.

Emergency management

• A comprehensive review of council’s response during the flood, including community consultation and engagement exercises, will be conducted, with an open report containing actionable steps to be released.

• Establishment of the Rochester Recovery Hub for a period of two years to provide access to services and support for the community in the post-flood period.

• Improvement of council’s internal preparedness for an emergency, including its emergency management structure, policies and procedures.

• Establishment of a municipal recovery committee, comprised of community members and agency staff, to guide the recovery process.